Effective Date: 3-7-2026

At Cheam Skills College Ltd (“Cheam Skills College”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, enrol on one of our courses or use any of our services. It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or purchasing our services, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

Cheam Skills College Ltd is a UK-based online training provider and a Highfield Approved Centre delivering accredited qualifications and online learning. We provide services including accredited online courses, Highfield Qualifications, Highfield Online Training, Qualification at Home assessments, CITB Health, Safety & Environment Test booking and CSCS Green Card application support.

If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us at Contact@cheamskillscollege.co.uk.

Information We Collect

We may collect personal information when you visit our website, create an account, purchase a course, contact us or use our services. The information we collect may include your name, date of birth, postal address, email address, telephone number, payment information, identification documents where required for assessment or verification purposes, learner records, examination results, qualification records and any information you provide when communicating with us.

We may also collect technical information such as your IP address, browser type, operating system, device information and website usage data through cookies and similar technologies.

How We Use Your Information

We use your personal information to provide and manage our training services, process course enrolments, deliver online learning, arrange examinations, verify learner identity, issue certificates, respond to enquiries, provide learner support and administer your account.

Your information may also be used to process payments, book CITB Health, Safety & Environment Tests, assist with CSCS Green Card applications, comply with legal and regulatory requirements, improve our website and services, prevent fraud and maintain the security of our systems.

Where you have given your consent, we may also send you information about new courses, offers and services that we believe may be of interest. You can withdraw your consent to receive marketing communications at any time.

Legal Basis for Processing

We process your personal information where it is necessary to perform our contract with you, comply with legal obligations, protect our legitimate business interests or where you have provided your consent.

Our legitimate interests include delivering high-quality education and learner support, maintaining accurate records, improving our services, ensuring website security and preventing fraud.

Sharing Your Information

We treat your personal information with care and will never sell your personal data to third parties.

However, we may share your information where necessary with organisations involved in delivering our services. These may include Highfield Qualifications, Highfield Online Training, CITB, CSCS, Pearson VUE, secure payment providers, website hosting providers, learning management system providers, remote invigilation providers, IT service providers and professional advisers.

We may also disclose information where required by law, regulatory authorities or court orders.

All third parties are required to process your information securely and only for the purposes for which it has been shared.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure. Our systems are designed to keep your information secure, and access to personal data is limited to authorised personnel who require it to perform their duties.

Although we take every reasonable precaution, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory requirements and to maintain learner records where required by awarding organisations.

When personal information is no longer required, it will be securely deleted or anonymised in accordance with our data retention procedures.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and help us understand how visitors use our website.

Cookies may remember your preferences, improve website functionality and provide anonymous statistical information.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

For further information, please refer to our Cookie Policy.

Your Rights

Under UK data protection law, you have several rights regarding your personal information. These include the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data where appropriate, restrict or object to certain processing activities, request the transfer of your personal data to another organisation where applicable and withdraw consent where processing is based on consent.

If you wish to exercise any of your rights, please contact us using the details provided below.

International Transfers

Where it is necessary to use service providers located outside the United Kingdom, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with UK data protection legislation.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies before providing any personal information.

Children’s Privacy

Our services are primarily intended for adults. We do not knowingly collect personal information from children without appropriate parental or guardian consent where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements or our business practices. The latest version will always be available on our website, and the effective date at the top of this page will indicate when it was last updated.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

Cheam Skills College Ltd

Email: Contact@cheamskillscollege.co.uk

If you are dissatisfied with how we handle your personal information, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). However, we would appreciate the opportunity to resolve your concerns before you contact the ICO.